Refund Policy

At UBICOS Technologies, we strive to deliver high-quality software products, digital solutions, and exceptional support. This Refund Policy outlines the conditions under which refunds may be granted.

1. General Policy

UBICOS follows a strict no-refund policy once services, onboarding, configuration, or software access has begun. Refunds are only provided under specific conditions mentioned below.

2. Eligibility for Refund

• Duplicate Payment: If the customer is charged more than once, the extra amount will be refunded after verification.
• Payment Made but Service Not Activated: If activation is not completed within 7 working days due to a system error.
• Service Not Delivered: If UBICOS is unable to deliver the purchased service due to internal limitations.

3. Non-Refundable Situations

• Software setup, onboarding, training, or configuration already completed.
• Custom development or integrations already initiated.
• Support or consultation services delivered.
• Client delays caused by incomplete information.
• Change of mind after purchase.
• Client-side network or device issues preventing usage.

4. Subscription Services

Subscription-based services (ERP, Parking System, Agro Platforms, Supply Chain Modules, etc.) are non-refundable once activated. No partial or prorated refunds are provided.

5. Refund Processing Time

Approved refunds will be processed within 7–10 business days through the original payment method.

6. Requesting a Refund

Customers may request a refund by contacting:

Email: support@ubicos.in

Phone: 8446022164

Please include your Name, Email, Transaction ID, and Reason for the request.

7. Policy Updates

UBICOS Technologies reserves the right to modify this Refund Policy at any time. Changes will be updated on this page with a new “Last Updated” date.